Electronic ID Cards (aka Digital Membership Cards)

 

 

 

 

 

 

This feature is available to ALL Sportsman Customers!

Electronic or digital ID cards are an alternate way to recognize your members and patrons and can be used in addition to or in place of membership cards or key fobs.   These ‘cards’ will show your logo, the patron’s name and a QR code instead of a barcode.   If you are using QR codes for timeslot activities or facility reservations you will notice that those QR images contain the name of the activity/entrance purpose along with the name of the patron so can easily be distinguished from the Electronic ID cards.

 

Like key fobs or laminated cards, these can allow entry for your members and patrons for both general entry (according to memberships purchased) along with any timeslot, activity or reservation entry within the time parameters you set. To do this just set your Workstation Configuration - Admittance settings to “Admit If Enrolled In An Activity, Timeslot, Game or Facility Reservation”.  The Admittance screen will note the appropriate purpose such as a time slot activity that is within the entry window or a general membership entry.

 

If you are looking for an efficient and ‘touchless’ way to sell memberships you may want to combine the features of online new membership sales,  forcing photo uploads with new online membership sales and electronic ID cards. 

 

Peak sells and supports both wired and wireless QR scanners that integrate with Sportsman.  These devices scan both barcodes and QR code well from phone images, cards and fobs.  When a membership ID card with a QR code is read, it returns just the member’s barcode number and reads exactly as if they scanned a key fob or membership card printed in Sportsman. All the ID Card functionality works for both Sportsman Cloud and self-hosted customers.

 

How Does the User Obtain Membership Cards?

The following describes how members can receive membership cards.  Sections below explain the details of each method.

1.    They purchase a membership online and that membership is configured to send copies of Electronic ID cards for all patrons included in the membership when the ActivityReg confirmation email is sent.

2.    The patron logs into your center’s ActivityReg.com site and navigates to the Accounts page.  They then click on the ‘ID Card’ tab.  If on a phone they can scan in directly from there or elect to email or text the image to their phone or computer.

3.    In the Sportsman desktop application or Sportsman Web, a recreation staff member sends the card to the patron via text or email.

 

Configuring Memberships to Generate ID Cards

Online membership sales can be configured to send membership cards for all the members included in the membership as attachments in the confirmation receipt email.   In-person membership sales of the same type will also generate an Electronic ID card that the Sportsman user can provide to the patron.

This is done by going to File>Maintain Tables>Membership>Membership Types and selecting the membership.  Click on the Internet checkbox on the lower part of the screen to bring up the ‘Membership Internet Settings’ screen.

 

Select the Send Electronic Membership Card(s) With Receipt option.  You must do this for each membership type you want to send electronic ID cards.  

 

Access to ID Cards From ActivityReg Account Page

A great method is to allow customers to get their own ID cards directly from ActivityReg.  They can actually use the ActivityReg screen and scan-in directly, email it to their phone or computer or receive it as a text.  While the intention is for the customer to use it in electronic form, they could also print it.

To turn on this feature go to File>Administration>Site Configuration, select the ‘Internet’ tab and then the ActivityReg Options sub-tab.

Check the option to “Show Electronic ID Card On View Accounts Screen”.  Then press [OK] and then select Define>Force Configuration Update to make sure you website is updated for those settings.

Next go to your ActivityReg Site and go to the Accounts page (you will be required to login).  Select the ‘ID Cards’ tab.

 

From here you can email or text the ID Card to anyone in your account.  If you go to the top you can display a different card via Select Family Member drop down.

If you are on a mobile device such as a phone, the screen will automatically resize but be in a format suitable for direct scanning at the admittance station.

 

Sending ID Cards From Within The Sportsman Application

With the Sportsman application you can also send ID cards to a patron.  This is ideal for a situation where a patron forgets their key fob and the front desk person wants to send them an electronic version.  Hardly anyone forgets their phone!

 

Note: Just because a member has an electronic ID card, it does not grant them an access to the facility.  It simply identifies them to the system.  The still need a valid and current membership, registratin or reservation to gain access.

 

In the Sportsman application press the [Look Up] button and find the patron and select the ‘Membership’ tab.  Then press the [ID Card] button. 

You can text or email the card from this screen.

 

ID Card Layout

To keep the ID card simple and functional, customization is limited.  The Report Logo specified on the Site Configuration Screen>General Tab is placed in the upper right-hand corner.  The facility’s name is presented below that and then patron name further down.

 

 

 

 

 

 

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