Managing ActivityReg® Account Logins in Web

Patrons who have forgotten their ActivityReg login information have the ability to request a password reset through your ActivityReg site, or contact you directly to have their password reset by a member of your staff. This document will explain the process for both options.

 

This Document will go over:

ü Patron ActivityReg password resets through the website

ü Manual in-house ActivityReg password resets

 

Resetting an ActivityReg password through the patron website

If a patron forgets their password to log in to the ActivityReg website they can request a temporary password be emailed to them through the ActivityReg site. From the home screen they will navigate to Login > Forgot Password? Clicking [Submit] will generate a password reset email or text to be sent to the patron, and allow them to create a new password.

   

 

Manually resetting an ActivityReg password in Sportsman Web

If a patron forgets their password to log in to the ActivityReg website they may also contact your facility, and your team can reset it manually by accessing that patrons account in the Lookup Individual screen.

In the patron’s Profile Information screen, click on [Activity Reg Login]. From the Add/Edit Activity Reg Login screen you may choose to manually create a new password for the patron, or by clicking [Reset Password And Email To Customer] a random password will be generated and emailed to the customer. Checking the box for User must change password at next login will allow the patron to login using the newly created password, and then force them to create another password of their choosing.

SM:DMA:B:OCT21