Managing ActivityReg® Account Logins

If a customer forgets their password to login to the ActivityReg® website they can request a temporary password to be emailed to them.  On the main home screen click: 

 Login > Forgot Password?

This will generate a password reset email that will be sent to the customer and will give them the ability to create a new password.

A patron’s password can also be changed manually using the Sportsman software.

Lookup the patron > Add/Edit Web Logins > Modify

Enter in a new temporary password for them, it’s helpful to copy/paste from a text document to avoid errors.

Must be at least eight characters and contain both numbers and letters.

You can set it up to force the patron to change their password next time they log in by checking the box ‘User must change password at next login’.

Reset Password and Email to Customer – This feature will email them the patron a temporary password that can be changed once logged in.