Waitlist Registration Invitation

 

The Waitlist Registration Invitation feature allows you to seamlessly add space or fill an opening in your activity by emailing or texting a registration link to patrons on your wait list. This time-limited link will connect the patron directly to the registration page for that activity and allow them to enter registration information and answer questions, agree to a waiver, and pay for the registration on your ActivityReg site, saving you time and eliminating liability for your organization.

Prerequisites:  This document assumes that you have security permission to edit Site Configuration, Define Activities and are familiar with Defining Activities.

This Document will cover:

ü Waitlist Invitation Settings

ü Sending a Waitlist Registration Invitation

ü Registering from a Waitlist Invitation

 

Waitlist Invitation Settings

To configure your waitlist invitation settings, navigate to Settings > Site Configuration > Activities Tab.

Waitlist Invitation Settings:

Invitation to register is good for (in hours): The patron will have the number of yours you select here to connect to your ActivityReg site and register using the link they receive. After this number of hours, the link will expire and will not allow registration.

Email Notifications: The email entered will receive notifications regarding waitlists.

Default Invitation Email Text: If no edits are made to this section, the default email message will be used.

Once your settings are complete, click [OK] to save.

 

Sending a Waitlist Registration Invitation

To send a registration invitation to a patron from a waitlist, navigate to Action > Activity Registration, then select the Activity you’ll be sending the invitation for. *Note: activities with a waitlist will appear in orange. With the class highlighted, click the [Waitlist] button.

From the Waiting List screen, select the patron you wish to invite, and click [Send Registration Invitation].

You will be prompted for a decision at this time. If you are inviting a patron to register for a class with no openings currently available, Sportsman will automatically enlarge the class size to accommodate the registering patron.

Click [Yes] if you wish to allow the class size to be enlarged.

Next, you will be prompted to select the amount of time to be allowed for registration in the Expiration Date field. This will default to the number of hours selected in your site settings, but may be edited from this window. You will also need to select whether you’d like to send the invitation via email, text message, or both. Click [Send Invitation] once you’ve made your selections.

Sportsman will enter the default information for the patron’s email address, cell phone number, or both, depending on your previous selection. The message configured in your Site Settings will appear in the message box below. To specify an alternate message to be sent via text (text messages will be spilt into several messages depending on the size of your message), select the checkbox beneath the message field. Select [Send] once any/all changes have been made, and your message is ready to be sent.

 

Registering from a Waitlist Invitation

Your patron will receive an email that looks like this:

To register, the patron will click [Register Here]. This will open a web browser directly to the registration page for the activity they’ve been invited to register for. The patron will complete the online registration as usual, entering their registration information, answering the appropriate questions, and agreeing to your waiver.

 

 

SM:DMA:B:MAR23