Re-Configuring Your Motorola LS2208 Symbol Barcode Scanner

 

 

 

 

This document can assist you in re-configuring your barcode scanner if you find it is no longer working with Sportsman.   This is applicable to the Motorola Symbol scanner model LS2208 that were sold in the past by us.

This document is NOT applicable to the 2D/QR scanners that are available to customers as of May 2020 or the popular Datalogic QuickScan scanners.

The most recent drivers for the LS2208 barcode scanners function as USB COM port emulators and since early June these drivers are not working.   We have reached out to the company to address this issue with them and in the meanwhile we are providing a USB driver as a replacement to help you continue to use your barcode scanner.

This requires resetting the Symbol scanner, and then configuring it for use with the generic USB driver.  Step by step instructions are below.  Please reach out to our Technical team if you need additional assistance.

 

Issue symptoms: Most likely, your scanner will not come on when you pull the trigger or is not functioning to read barcodes properly

Prerequisites:

ü  Read thru all steps in this document process before getting started.  

ü  You will need to print the barcodes below on a sheet of paper in preparation. 

ü  Make sure sportsman is updated to the latest version.

 

Step 1:  Unplug the scanner from the computer

Step 2: This next step must be done VERY QUICKLY before the scanner recognized the COM port emulator.   Plug the scanner back into the computer and hold the trigger down while pointing it at only the first barcode below. 

It should beep a few times.

If this does not work, unplug the scanner from the computer and plug the USB end into a charger or any other device (it does not have to connect to Sportsman) and scan the first barcode and listening for the beep.

Step 3: Once you have successfully scanned the first barcode below and the scanner is coming on and beeping you will scan the rest of the barcodes one by one in the order they appear below (second from top-down).   After scanning each code wait for the corresponding beeps.  These sounds may be different for each barcode. 

 

 

Step 4:  Once all the barcodes have been successfully scanned and acknowledged with beeps, once again unplug the scanner and plug it back into the Sportsman computer.

Step 5: Test the scanner with any barcode (it should at least beep) and with a keyfob or card.    

Step 6: To configure the scanner to use the generic USB driver in Sportsman, go to File>Workstation Configuration and select the Admittance tab.

Under the Bar Code Reader / Input Device section, select Bar Code Reader – Symbol, and click [Configure Device & Station].

On the next screen click the [Select Symbol Scanner] button.

It will bring up a screen that prompts you to scan a barcode.

Scan any barcode, it does not have to be a membership card.  Any barcode will work.

You should receive a response popup that looks similar to below:

Click [Close].

Step 7:  Click the [Test Symbol Scanner] button.  It should now function normally.

 

 

If it still is not functioning properly, we suggest you try these instructions one more time.   If you need assistance, please call the Technical team. 

 

SM:IC:B:June20