Email and Text Log Report

 

Sportsman has built-in functionality to allow you to text or email your patrons directly from the application.  To help you track your email and text communications we have developed a Log where you can review details and counts of communications.

 

Additional Resources:          

Texting Patrons Through Sportsman

Pay As You Text Plan Agreement

Using QR Codes for Activities or Facility Reservations

 

This Document will cover:

ü Log Report and Counter

 

Log Report and Counter

 

To help you monitor the texts and emails that were sent we have created a new utility that allows you to review counts, message content and more.

 

To see reporting navigate to File>Utilities>Email & Text Log

 

 

Notice that there are several panels on this screen: “Settings”, “Totals” the detail list, and several print options to print the list or to print and individual item.

 

 

Settings Panel

 

The settings panel lets you filter by Month or custom date range, by Sportsman User and by Type of message – email, text or both. If you chose to filter on Email you can also enter a specific email in the “Sent to Email” box.  If you choose to filter on Texts only this box will change to a phone number box.   This allows you to look up messages that were only sent to a single email or individual cell number. 

The default for the settings panel will always be the current month.

 

Totals Panel

 

This will show the counts given the filters set in the Settings Panel. The Billable Segments data will show the exact number of Regular and QR texts sent (if any) the total number of message segments and whether you are under the free 1,000 segment limit or over. (You can only exceed 1,000 message segments per month if you are on the Pay As You Text plan.)  

 

Details List

 

The right side shows the list of all the texts and emails selected by the filters in the Settings Panel.

If you select a specific line item, it will show the details of the destination and content below.   You can print an individual item with the [Print Item] button or you can [Print List] to get a report of the entire list.  You can generate a report with or without content.  Content can be displayed on the report in a single line per item or you can show full message content. 

 

The column headers in the detailed list are described below:

 

Type:  This will show Text or Email

 

Sent:  Shows the date and time sent from Sportsman

 

Send by:  Shows the Sportsman user who sent the email or text

 

#Sent:  This is the number of email addresses or cell numbers the message was sent to

 

Destination: This shows the email address list or cell phone number list of all the recipients

 

Size: This shows the number of characters in a text

 

# Segments:  This shows the number of message segments that were sent.  If the message was over 160 characters it will show 2 or more segments.  This is the number also shown in “Billable Segments” area.

 

QR/Attach:  This will show if a QR code or Email attachment was included in the text or email.

 

SM:PA:B:Aug20