Setting up Click-A-Tell Service for Patron Texting

Sportsman has built-in texting functionality to allow you to text your patrons directly from the application.  Being able to send a text to a team roster, a group of members or facility reservation patrons is a convenient method for Recreation facilities to communicate critical information like pool closings, weather cancelations and schedule changes.  Our “Timeslot Registration” feature and Day Pass purchases sold on ActivityReg websites can be configured to send QR entry codes to patrons via email and/or text. Only the Sportsman Core module is required for Texting. Texting is provided under an account through Peak Software however you may also use Clickatell (3^rd party) account.  

 

These instructions only provide information to configure the Click A Tell Service.  

Important Parameters:

·        You will need to establish your own Click A Tell Account, you will need to be logged into Sportsman as an administrator.

 

Additional Resources:  Texting Patrons Through Sportsman , Text and Email Log Report , Pay As You Text Plan Agreement , Using QR Codes for Activities or Facility Reservations

 

This Document will cover:

ü Required Click-A-Tell Information

ü Configuring Sportsman to Use Click-A-Tell

 

Required Click-A-Tell Account information

 

Once your account is established you will need to login to the Clickatell.com website

Record the following items during your subscription process:

User ID
Password
Client ID
API ID (HTTP)
New Phone # You Have Been Assigned

You will also have to create one HTTPS API.  Although it appears as if you can have multiple, under the typical account, you can only have one active.

 

Once Logged In, Click On the SB API Subscription,  record the API: as you will need it for configuration in Sportsman

 

 

From the SB API Subscription screen find the “Edit SB API Subscription Two-Way” form and enter the following in the respective fields. 

Reply Path:  HPPT POST

Target Address:  https://www.activityreg.com/textresponsClickATell.wcs

Auto Reply Text:  This is a broadcast only Text and is not monitored.  Please contact your party directly.

 

Configuring Sportsman to use your ClickATell account

 

Navigate to File>Administration>Site Configuration (you will need to be logged in as an administrator)

Click on the “Tech” tab and select “Click-A-Tell (Platform) New in the dropdown menu

 

Once you select that option in the Service Provider you will be presented with a set up window asking for your Click-A-Tell User ID, Password, API ID and From Phone #

 

 

Once that is established please test by sending a text.  

 

 

SM:PA:B:Aug20