Technical Support, Downloads & Documentation

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Application Updates

Frequent updates are issued for the Sportsman desktop application. These updates include new features and enhancements for your licensed modules. It is important to stay up to date with your software application. When you sign into Sportsman you will be prompted automatically if there are any new updates. Please note that updates to Sportsman Web do not require any action.

To check for desktop application updates navigate to: File > Administration > Application Updates > Check for Application Updates.


Sportsman Software Account Contacts

It is important that our account contact records are up to date for notification, news and other important communications. If you have leadership and staff changes, please notify us using the Contact Support form. Thank you!

Sportsman Desktop Installation Files

This section covers physical installation of the software on workstations and on a local server (not necessary if hosted by Peak Software Cloud). It also covers the basic system configuration necessary to get the software up and running including setting up hardware.

If you just need to install and configure Sportsman Cloud on a new computer, click here for our step by step Guide.

Workstation Installation

Every computer that runs the Sportsman Desktop Application (whether locally hosted or Cloud hosted) will need the SQL Client installed.
SportsMan SQL Client (~36MB)
32-bit and 64-bit workstation install
New Parallels (Formerly 2X) Client 32-bit
New Parallels (Formerly 2X) Client 64-bit

Latest Application file (~6MB) (~45MB)
(Manual update file for SportsMan SQL)

Remote Device Setups

Ipad Setup
Android
Windows

Server Installation (not necessary if using Sportsman Cloud)

SQL Server Express 2012 Service Pack 1 Installation
SQL Server Express 2014 Installation

Supported Hardware Guides and Drivers

Below are instructions for setting up the peripheral hardware supported by Sportsman. The Sportsman Desktop Application and Sportsman Web integrate with various devices including cash drawers, receipt printers, credit card swipers/chip readers, web cameras for member photos, barcode/QR code scanners for entry, entry keypads and other automated entry controls. We sell and support equipment along with membership cards and keyfobs. Please call our Technical Consulting team for more specific information.

If you would like to order equipment please click here.

Sportsman Web Hardware Service

If you want to use Hardware such as receipt printers, cash drawers and credit card readers with Sportsman Web you will need to install any specific hardware drivers on the device that will be accessing Sportsman Web. Next you will need to run a small program as a service that will help you configure your devices to use with Sportman Web. Third, you will then configure each device in the Sportsman Web Workstation Config utility.

Sportsman Web Hardware Set Up and Configuraton
Download Sportsman Web Hardware Service Program

QR and Barcode Scanners

Instructions for setting up the TEEMI combination QR and barcode scanners are below.
Teemi QR/Barcode Scanner Installation
USB Com Port Driver Here

Handheld Barcode Scanner w/Stand & Pwr - USB

Scanners may include wired or wireless and are Motorola or Datalogic brand.
Spec Sheet
Installation
Click here for instructions to re-configure your Motorola Symbol LS2208 barcode scanner if it is not working.
Symbol Scanner Settings (Scanner settings for your handheld barcode scanner)

Datalogic Barcode Scanner

DataLogic Scanner Installation Instructions
DataLogic USB COM Driver 32-bit and 64-bit (4835KB)

Swipe Barcode Reader - USB

Please call for instructions

Combination Swipe Magstripe & Barcode Reader - USB

Combination Reader Spec Sheet
Omni Reader Driver 32-bit (400KB)
Omni Reader Driver 64-bit (1355KB)

Barcode Fonts

Abri Barcode fonts (abri 39 & 39w)

8 Channel Web Controlled Relay - Ethernet

Installation
Spec Sheet

Membership Photo Web Camera - USB

Please call for assistance.

Dependent Cash Drawer

Spec Sheet
Installation

Independent Cash Drawer

Spec Sheet
Installation

USB Cash Drawer

USB Cash Drawer Driver 32-bit and 64-bit (1564KB)

Serial Thermal Receipt Printer

Spec Sheet
Installation

Parallel Thermal Receipt Printer

Spec Sheet
Installation

Credit card Reader: Combination Swipe Magstripe & Barcode Reader - USB

Spec Sheet
Installation

Credit card reader: Encrypted Swipe Magstripe Reader - USB

Spec Sheet
Installation Instructions
SecureMag Encrypted Magstripe Reader Driver (IDRE) 32-bit and 64-bit (1564KB)

MiniMag II Magstripe Reader

MiniMag II Magstripe Reader Driver - IDMB Series 6 (3KB)

Admittance Keypad - USB

Installing Any Usb Keypad

The Tripp Lite Adaptor (USB to Serial Adaptor)

Installation Guide
Tripp-Lite USB to Serial Adapter Driver - 1' Silver Cord (724KB)
Tripp-Lite USB to Serial Adapter Driver - 5' Dark Grey Cord (4,100KB)

Axess Brand Scanner Configuration with Sportsman

Axess Scanner Configuration

Contact Support

Training and technical support are included with your Sportsman license. You can reach out to our Technical Consultant team by phone, email or by completing this form. Please call us for immediate needs and after hours service.

  • (801) 572-3570
  • support@peakinfo.com

Equipment and Supplies

You can review supported equipment with pricing and place equipment orders using the form below. For Keyfob orders and any equipment support and questions, please call us at 801-572-3570 x2 or send us a support request from the Contact Support tab on the left.
(Order form is below equipment list.)
Product Price Spec Sheet
Admittance Keypad - USB $40
Dependent Cash Drawer - Requires Receipt Printer $261 View
Encrypted Swipe Magstripe Reader - USB $104 View
Encrypted Swipe Magstripe Reader - USB - Mobile Device $116 View
Authorize.net Credit Card / Chip Readers (no tap to pay) $275 View
Independent Cash Drawer - USB $380 View
Membership Card Laminating Pouch - Qty 1000 $131 View
Membership Cards - Qty 1000 $131 View
Membership Photo Web Camera - USB  (Price Subject to Change) $75
Thermal Receipt Printer w/Cables & Pwr - USB) $401 View
Swipe Barcode Reader - USB $220 View
Swipe Magstripe & Barcode Reader - USB $272 View
Wired QR Scanner      Installation Instructions $180
Membership Key Fobs: Tabbed or Rectangular (To order, email:angiej@peakinfo.com, cc:bbauman@peakinfo.com)

Equipment and Supplies Order Form

Please use the form below to place an online order. You will be invoiced after your order has been completed.

PLEASE NOTE

If you are ordering an independent cash drawer, serial receipt printer, serial barcode reader or admittance keypad, and your computers do not have a serial port (this will usually be a teal green 9-pin COM port on the back of the computer), you may also need a USB to serial adapter. Please specify to the right of your selection if you need it for one of those devices and it will be included free of cost.


(found in your system configuration)






(extra charges apply if not ground, call 801-572-3570 with questions)






Additional Information

Shipping and handling is included. Above pricing is subject to change. New or like-new hardware returns are subject to a 15% restocking fee. Items returned to Peak Software in new or like-new condition with a postmark under 90 days after delivery date will be credited at purchase price less 15% (including any tax, but not including shipping costs).